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Terms and Conditions

Last Updated: 01/09/2024

Welcome to Nafees Jaipur by Exquisite Color Kraft! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Nafees Jaipur's website ("Site") or purchasing our products, you agree to be bound by these Terms. If you do not agree with any of these terms, please do not use our services.

1. Eligibility

By using our Site, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you may only use our Site with the involvement of a parent or guardian.

2. Products

Nafees Jaipur specializes in fine jewellery crafted from gold, diamonds, and colored gemstones. While we strive to provide accurate descriptions of our products, please note that variations may occur due to the nature of handmade and natural gemstone jewellery. Prices for our products are subject to change without notice.

3. Orders and Payment

  • Order Acceptance: All orders placed through our Site are subject to acceptance by Exquisite Color Kraft. We reserve the right to refuse or cancel any order for any reason.
  • Payment: Payment must be received in full before your order is processed. We accept [list payment methods, e.g., credit cards, PayPal, etc.].
  • Taxes and Duties: The customer is responsible for any applicable taxes, duties, or fees associated with the purchase.

4. Shipping

  • Delivery: We deliver to multiple regions, including India, the Gulf, and Europe. Shipping costs and delivery times will be calculated at checkout.
  • International Shipping: Orders shipped internationally may be subject to customs fees, duties, or taxes, which the customer is responsible for.
  • Delays: We are not responsible for shipping delays caused by customs or other unforeseen circumstances beyond our control.

5. Returns and Refunds

  • Eligibility: Non-custom jewellery items may be returned within [X] days of delivery for a refund or exchange. The item must be in its original condition and packaging.
  • Custom Orders: Custom or made-to-order pieces are non-refundable unless they are defective or damaged upon receipt.
  • Process: To initiate a return, please contact us at [insert contact details]. Once your return is approved, we will provide further instructions.

6. Intellectual Property

All content on the Nafees Jaipur Site, including but not limited to text, graphics, logos, images, and software, is the property of Exquisite Color Kraft or our licensors and is protected by intellectual property laws. You may not use our content for any commercial purpose without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Exquisite Color Kraft shall not be liable for any damages arising out of or in connection with your use of our Site or the purchase of our products. This includes but is not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved in the courts located in [Your Jurisdiction], India.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our Site after the changes go into effect will constitute your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at dhruv@nafeesjaipur.com